Resorts

No resort appears in our website without very careful consideration as to its suitability for our clients. Our descriptions are designed to help you choose the right resort for you and your group. We do not assume however that every resort will suit everybody so please do discuss your requirements with us so that we can help.

Creche and Kindergarten
These services must be booked direct with the supplier of the crèche and kindergarten and paid for in resort. These services do not form part of your contract with us. Where possible, we will provide information on these services to assist you. This information is provided by the supplier of the crèche or kindergarten in question and we cannot accept responsible for its accuracy. The information often changes pre-season so please enquire for the up to date position. Some resorts and hotels operate mini-clubs, which are designed to entertain infants while adults ski. Some resorts operate ski kindergartens where infants and children are taught to ski in a controlled environment with special teachers. This is not conventional ski school and is at extra cost.

Ski Passes
We go to press many months before some lift companies are prepared to confirm their prices for the following season. We will not increase the price if we estimate too low but if the lift company build new lifts, thereby improving significantly the ski system described in the website, this is an extra service which is not included in our prices and a supplement may be added. Hands-free magnetic ski passes are becoming increasingly prevalent and allow skiers to be processed quicker through an automated system. There is usually a €5 deposit payable which is returned at the end of the week.

Ski Facilities
We do not own or operate ski lifts or winter sports facilities and from time, ski lifts, toboggan runs, ice rinks and other facilities may close down or become temporarily unavailable, often without our knowledge. We are therefore unable to accept responsibility if these are withdrawn.

Ski Pass Photos
We are not always able to tell you which resorts require ski pass photos, and the information changes periodically, so we recommend you obtain these in advance from a UK photo booth because photographs in resort are expensive. You can keep any spares for future ski holidays.

Ski Schools
Ski school is based on an average of 12 children per class, and does not include supervisory adults. Extra 6 x 2 hour lessons can be provided at the supplement in the price list. Ski schools are reluctant to allow young children to join adult ski classes because different teaching techniques are required. The age limit for children in adult classes varies but is usually from age 7 in Italy, and 12 in Austria and France.

Snow Guarantee
We select our resorts with great care, paying particular attention to the snow record. Many resorts have snow cannons and access to glaciers. It is the responsibility of the local ski school to decide if conditions become unsuitable for skiing. Should this occur, we will do our best to get you to snow, within, and sometimes in excess of, the conditions of our insurance policy.

Resort representatives

There may be occasions when your rep is not resident in resort. Don't worry, we are always contactable immediately by phone, and our reps will see you during the week to provide our usual excellent service. Sloping Off resort representatives are not employed to sell you extras. Ski passes, equipment hire and ski school are included in your price so your rep is free to help you have a good time. They will suggest après ski events and so on but there is absolutely no pressure to participate. We have, on your behalf, negotiated prices based on our high volumes, so Sloping Off clients always benefit from the best prices available.